Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Attleboro: What to Know First
We provide independent Famco fireplace services in Attleboro, from gas valve troubleshooting to firebox rebuilds, with most repairs completed in a single visit and upfront pricing agreed before we start. As an independent Famco service provider, we’re not bound to factory parts markup or warranty depot schedules, which means faster turnaround and honest numbers. Most Attleboro homeowners who call us are looking at a repair bill between $180 and $650 depending on what’s actually wrong, and we’ll tell you plainly if the fix makes sense or if you’re better off planning replacement. This page is for Famco owners in Attleboro, Norton, Seekonk, and the surrounding towns who want the job diagnosed right, priced fairly, and guaranteed in writing. Call (508) 545-9737 and a live person will answer, any hour.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco FASCO direct-vent gas inserts: intermittent pilot failure. The SIT 820 Nova millivolt valve on mid-2000s FASCO units loses thermopile output after 8-12 years, especially in Attleboro’s freeze-thaw cycles where the exterior vent cap collects ice. We test millivolt output at the valve, replace the pilot assembly with an OEM SIT component or a tested Robertshaw equivalent, and verify 325 mV minimum under load before we leave.
- Famco wood-burning fireplaces: cracked refractory panels. The 36-inch and 42-inch Elite series shipped with 1-inch refractory panels that spider-web from thermal shock when homeowners over-fire during cold snaps, common in Attleboro’s late November temperature drops. We source exact-fit replacement panels from Copperfield or fabricate custom HeatShield castable refractory for units where OEM panels are discontinued.
- Famco chimney-top dampers: cable seize and cap corrosion. The Lock-Top and Lyemance dampers Famco sourced from Gelco develop cable fraying where the 3/32-inch stainless cable exits the chimney cap, accelerated by Attleboro’s road-salt aerosol in winter. We replace the cable and pulley assembly, lubricate with high-temp graphite, and if the cast-aluminum cap is pitted, we upgrade to a Gelco stainless model that outlasts the original.
- Famco gas log sets: burner pan rust-through. The 18-inch and 24-inch vented log sets with stamped steel burner pans corrode from condensation when the damper is left cracked, a habit we see constantly in the drafty colonials near the Woodcock Reservoir. We replace with a stainless burner from Olympia Chimney or convert to a direct-vent insert if the fireplace opening allows, which eliminates the damper dependency entirely.
- Famco fireplace doors: tempered glass fracture from over-tightening. The bi-fold door kits with clip-on frames ship with ambiguous installation instructions, so homeowners or handymen overtighten the frame clips and stress the glass. We measure the opening, order tempered glass to exact spec from a local Attleboro supplier with 48-hour turnaround, and install with proper clip torque so it doesn’t happen again.
Our Famco Fireplace Services Process
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Call and schedule. A live person answers, asks what you’re seeing, and books a window that works. No app, no callback queue.
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Level-2 camera inspection. Our technician arrives uniformed and background-checked, sets down drop cloths, and runs a chimney camera to document flue condition, damper operation, and any creosote or debris. You see the photos on the screen; we explain what they mean in plain English.
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Famco-specific diagnosis and parts call. We identify your model series, check parts availability against Famco’s current catalog and our aftermarket inventory, and present both OEM and quality-alternative options with the price difference clear. No parts ordered without your go-ahead.
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Repair with professional-grade materials. We complete the work using DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, or Copperfield components as appropriate to the fix, tested to factory spec or better.
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Combustion test and photo report. Gas units get a combustion analysis; wood units get a draft and smoke test. You receive a written report with photos, the 90-Day Done Right Promise, and our recommendation for next service.
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Cleanup and upfront billing. The number on the estimate is the number on the invoice. We sweep up, haul away old parts, and you’re back to normal.
What Famco Fireplace Services Costs in Attleboro
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas fireplace tune-up and safety check | $180 - $280 | Accessibility of gas valve, need for thermocouple replacement |
| Pilot assembly or valve replacement | $320 - $480 | OEM vs. aftermarket SIT valve, whether gas line shutoff is seized |
| Refractory panel replacement (wood) | $380 - $650 | Panel count, custom HeatShield casting for discontinued sizes |
| Chimney-top damper repair/replace | $290 - $520 | Cap material (cast aluminum vs. stainless), cable run length |
| Fireplace door glass replacement | $220 - $380 | Glass size, frame condition, clip hardware replacement |
Attleboro’s older housing stock, especially the pre-1980 colonials with shallow fireboxes, sometimes requires additional refractory work or clearance modifications that we quote only after inspection. We don’t guess from a phone description. Call (508) 545-9737 for a free estimate, and we’ll give you the exact number before any work begins.
Why Attleboro Homeowners Call Hearthstone Chimney Co. for Famco Work
We’ve been answering the phone with a live person for over 42 years, and we’ve learned that Famco owners in Attleboro don’t want a sales pitch. They want someone who knows that the FASCO insert’s venting configuration differs from every other direct-vent on the market, who stocks the right gaskets so the job finishes today, and who’ll say when a $2,800 insert replacement makes more sense than a third repair on a 1998 unit.
Our 90-Day Done Right Promise is in writing, no arguing. If it’s not right, we come back. Our technicians are background-checked and uniformed, and they carry DuraFlex, HeatShield, Gelco, and Olympia Chimney materials alongside Famco and Copperfield parts so we’re not waiting on a single supplier. The chimney doesn’t care what you paid for the house. It just needs to be right.
FAQs
No. As an independent Famco service provider, our repairs do not void manufacturer warranties on original components, though any remaining factory warranty on parts is between you and Famco. We document every part we install with serial numbers and installation dates so you have records if a warranty claim arises. Call (508) 545-9737 if you’d like us to review your unit’s warranty status before we begin.
Yes, for most models from the 1990s forward. We maintain relationships with regional distributors and fabricate select components, HeatShield refractory and custom damper cables, when OEM parts are discontinued. For units older than 1990, we’ll tell you honestly if parts hunting exceeds the value of replacement. Call (508) 545-9737 and we’ll check availability for your specific model.
Replace when repair costs exceed 60% of a new unit installed, when the firebox or flue is structurally compromised, or when you want a significant efficiency upgrade. We show you the camera footage, explain the repair quote, and price out a replacement option so you can decide with real numbers. No pressure either direction. Call (508) 545-9737 for a free estimate with both paths laid out.
Once per year if you burn regularly through the heating season, or after every cord of wood consumed. Attleboro’s mixed hardwoods, oak and maple from local suppliers, burn cleaner than softwood but still produce creosote that accumulates in the flue. We recommend scheduling before the first fire, typically September or October, when our calendar still has flexibility. Call (508) 545-9737 to book your seasonal sweep.
Gas fireplaces still require annual inspection: debris in the burner ports causes incomplete combustion, worn gaskets can leak carbon monoxide, and delayed ignition from dirty pilots risks a small explosion that cracks the glass. The risks are real and documented, not scare tactics. A seasonal tune-up at $89 catches these before they become expensive or dangerous. Call (508) 545-9737 to schedule.
Ready to get your Famco fireplace working right? Call (508) 545-9737 any time, day or night. A live person will answer, book your free estimate, and we’ll be there when we say. Done right, and we stand behind it.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Attleboro and nearby areas.





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